De-escalation and Processing Skills by Colleen Davern, LSS of MN is presented over two days.

(Two 90-minute Trainings, FREE)

Learn about types of crisis, how to manage ourselves while helping others, and the process of crisis engagement. Participants will also learn about the Stairway Model of behavioral change and how to build rapport to elicit behavioral change. Engagement strategies learned in this workshop can be used for all populations.

Learning is collaborative and experiential.
(This training is based on communication skills and engagement and not physical interventions. This does not replace CPI, handle with care, or similar training.)